Management in a company is mainly based on the quality of communication. The quality of a service that the company offers will greatly depend on how good the communication is. Breakthroughs in the field of technology have caused major improvements to the older phone systems. The initial steps in the integration of new phone systems into existing communication ecosystems can be problematic but the end result makes it worth the try. The latest tech in phone systems is the use of IP phones. Using this technology has many advantages, a few of which have been explained below.
Compared to the POTS-based PBX with a T-1 line configuration, IP telephone systems are better. The IP phones are very flexible. The IP telephone system can be integrated with existing system easily. Being SaaS deployments, the above-stated features is made possible.This feature allows you to integrate your phone system with powerful applications such as customer databases email and SMS operations. As a result, your employees and clients have a better and more efficient communication link. This will increase the value of service and customer satisfaction.
The more the company grows, the more need to expand communication channels. The manual nature of the older phone systems makes them very rigid in nature.IP telephone systems do not need any form of physical installation. The procedure of adding new lines to an IP phone system is majorly automated and will not require much effort from your side. This feature of the IP telephone systems makes it able to scale along with the growth of the company.
Sometimes, there can be existing communication channels such as fax machines or other hardware such as alarms. It will be easy to implement and use this system with the already existing one.For instance, faxes will now be able to be received through email. In a few words, this new system serves only to make the existing ecosystem faster and more productive. In addition to this, the IP telephone system will not cause any major changes.
An IP telephone system we also have positive effects on the data and bandwidth of communication in a company. Sometimes there is silence in conversations hence using up bandwidth that might have been otherwise more productive. Through the use of VAD, the new phone systems decompress silent data at high ratios so as to save bandwidth.
The greatest advantage of using IP telephone systems is the reduced cost of communication. Their installation and maintenance can be done by in-house network engineers and they don’t require hardware or feature updates.Through the use of SIP, companies will only pay for the data they use during transmission. Using this phone system, you will be able to make calls across continents at a cheaper cost.